Refund policy
Return and Refund Policy
We accept eligible return requests within 30 days after delivery.
Return Eligibility
To be eligible for a return, the item must be returned in the same condition in which it was received, unused, and with its original packaging and tags where applicable. Proof of purchase may be required.
How to Request a Return
Before sending any product back, please contact us at rajukumarrajusiit@gmail.com with your order number and the reason for the return.
Do not send a product back without first receiving return instructions from us.
Return Address:
Kitchen King
Kohka, Bhilai
490023, Chhattisgarh, India
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery. If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible.
We may request photographs or other information to evaluate the issue and determine the appropriate resolution.
Change of Mind / Buyer’s Remorse
Eligible unused products may be returned within the 30-day return period, subject to the conditions stated in this policy.
Non-Returnable Products
Some products may not be eligible for return where permitted by applicable law, including personalized products, perishable goods, and products that cannot be returned for health or hygiene reasons.
Any product-specific return exclusions will be disclosed on the applicable product page or before purchase.
Return Shipping
Return shipping responsibility depends on the reason for the return and the applicable return instructions provided by Kitchen King.
Where a return is required because the product is defective, damaged, or incorrectly supplied, we will provide appropriate instructions for the return.
Refunds
Once we receive and inspect an approved return, we will notify you whether your refund has been approved.
Approved refunds are normally issued to the original payment method within 10 business days after approval.
Your bank, card issuer, or payment provider may require additional processing time before the refunded amount appears in your account.
Shipping Charges
Unless required otherwise by applicable law or agreed by Kitchen King, original shipping charges may be non-refundable.
Questions
If you have any questions regarding returns or refunds, please contact us:
Email: rajukumarrajusiit@gmail.com
Phone: +91 7903 185 457